Can’t get premium for students

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Can’t get premium for students

Casual Listener

I’ve been trying to get Spotify premium for students in Germany. Every time i click on the offer it directs me to an error page saying this website doesn’t exist anymore. Is the student discount not available anymore?

thank you in advance 

 

Plan

Premium

Country

Germany 

 

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3 Replies
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Re: Can’t get premium for students

Moderator
Moderator

Hey there @nicpa,

 

Thanks for reaching out here and welcome to the Community!

 

We'd love to help you get your Premium Student started. Can you try this link and see if that works for you?

 

If you still get the same result, you can also head here to get your student status verified.

 

For full info on Premium Student check out this support page.

 

Hope this helps! Give us a shout if you need a hand with anything else 🙂

XeniaModerator
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"Where words fail, music speaks." - Hans Christian Andersen
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Re: Can’t get premium for students

Casual Listener
Hi Xenia,
I was able to verify my student status but still when i click on get student discount on the confirmation email i still get the same website. Should i just delete my account?
Highlighted

Re: Can’t get premium for students

Moderator
Moderator

Hi @nicpa,

 

Hmm, that's odd. Can you confirm that you're in Germany when you try to open the website? Have you tried an incognito or private window?

 

Keep in mind that the country for the following criteria need to match, in order for you to be able to activate the student discount on your account:

  • the country setting for your account
  • the country of the university you're registered at
  • the country you're currently located at and a valid payment method issued in that same country

Hope this info is useful. Keep me posted and we'll get to the bottom of this.

XeniaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Where words fail, music speaks." - Hans Christian Andersen
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