Announcements

Help Wizard

Step 1

NEXT STEP

Cannot buy premium because I uses to use a vpn

Solved!

Cannot buy premium because I uses to use a vpn

Ok so im a student from israel and just recently Spotify was officially introduced to us, up untill then i used a vpn to use your app and now when i try to get a premium it won't let me. It says invalid ZIP code. I have tried deleting the app and re-downloading it but apparently because i use a Xperia Z5 it won't fully remove from my device (it acts as if its a system app).

Would appreciate it if you could tell me how i can fix that so i can buy my premium and enjoy my music. Thank you.

Reply

Accepted Solutions
Marked as solution

Hey @GolanR,

please change your Country setting in the Spotify web-interface, so you'll be able to purchase Premium with your local payment methods.

  1. With a free account, you can do this by visiting your account page here.
  2. Change your country and postcode.
  3. Click save profile

 Change_Country_Free_tw.png

Have a nice day!

LK608

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @GolanR,

please change your Country setting in the Spotify web-interface, so you'll be able to purchase Premium with your local payment methods.

  1. With a free account, you can do this by visiting your account page here.
  2. Change your country and postcode.
  3. Click save profile

 Change_Country_Free_tw.png

Have a nice day!

LK608

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts