Cannot choose student Premium/says I've already got it

[Beazago]

I had  normal spotify Premium for a while and then I cancelled It bcause of the money, then I Discovered the student. I am a student, I've sent documm and even connected on my campus wifi but appears a message saying that I have the offer already, but my spotify is still Free, what can I do?

[user-removed · Accepted solution]

Hey @Beazago! I might be able to help here.

When you go to https://spotify.com/account/subscription/ in an incognito tab, do you see that it says your account is Spotify Premium for Students? 🙂

Cheers!

[Beazago]

Hi, thanks for the help, but It still shows that it's Free and when I try to confirm in sheerid It doesnt work. I'll try to make a new account (Sad that I'll loose all my saved songs 😅). Thanks, @ItsPugle

[user-removed]

That might not be needed, @Beazago! I'd really love to get this going for you without needing a new account!

Just to make sure, you've gotten Spotify Premium for Students by going to https://spotify.com/student/ and following the steps there? If so, this may be something for SheerID to follow up (as they manage https://spotify-international.sheerid.com).

You can get in touch with SheerID by using the form at the bottom of this page: https://www.sheerid.com/spotify-student-support/ 🙂

Cheers!

/T