Cant join Student Premium, but spotify already charge me

[Kennfrs]

Im kenny from Indonesia, i want to join Spotify Student Premium. But i cant attach file, i tried 5/6 times, also hit "submit" command. Finally, i let it go. I thought, i'll try next time. But i checked my bank app, and find that Spotify already charged me 24.990 five or six times. 

And my spotify status still free

I dont see Spotify representative contact in.

I want spotify give me back my money

This is serious problem

My spotify id is : kennfrs

[Maxim]

Hey @Kennfrs,

If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.

[Kennfrs]

Thanks man, for the info... Its relieve me