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I've been using the student discount, but recently lost and deactivated my credit card. My Premium expired, then when I added a new payment option, it charged me full price even though I was still verified as a student.
Solved! Go to Solution.
Hi there @jackg17,
thanks for the update !
If your subscription status says you're on Premium now and the next one would be a Student plan charge, it means there must have been an issue with your eligibility on this month.
It's a good start that it states your next billing date would charge you for the Student plan.
If there was no change in your account like payment method, e-mail etc that might have caused it, please check out this refunds page for further info.
Hope this helps 🙂
Hi there @jackg17,
hope you're doing well !
Can you please visit your account overview page at Spotify.com and let me know which subscription type is mentioned there ?
Waiting on your update 🙂
Hi there @jackg17,
thanks for the update !
If your subscription status says you're on Premium now and the next one would be a Student plan charge, it means there must have been an issue with your eligibility on this month.
It's a good start that it states your next billing date would charge you for the Student plan.
If there was no change in your account like payment method, e-mail etc that might have caused it, please check out this refunds page for further info.
Hope this helps 🙂
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