Did not receive my 3 months free

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Did not receive my 3 months free

SweaterJesus
Visitor

Hello, i have not received my 3 months free for my Spotify Students plan. 

 

For context I had a Spotify family plan in which I was the account holder, that plan expired and the same day I opted for the student plan as I’m now in university. I was charged for the first month but I don’t see anything indicating that I will be getting 3 months free. Any reason?

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Re: Did not receive my 3 months free

Rock Star 6
Rock Star 6

Hey @SweaterJesus 

 

In order to be eligble for the first 3 months free, you would have to have been a new Spotify user. Since you have used Spotify before, by using the family plan, it deems you uneligble for the free 3 month period. 

To see the terms and conditions click here.

 

Keanu_C

Keanu_CRock Star 6
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