Disappearing university

[Flowdier]

Plan

Premium Student

Country
Poland

Operating System

Windows 10

Hello there,
I have a problem regarding verification of my university. When I try to type my University name it disappears, also the list of universities in my country is not loading. I cleared cookies and caches and it also didn't work. I tried Google Chrome, Opera and Microsoft Edge browsers.
Also I used Spotify for Students for the last year, and it worked for this university (Uniwersytet Warszawski / University of Warsaw)

[krissy04]

I have the same problem. Please help me.

[Ivan]

Hey there @Flowdier and @krissy04, 

Thanks for posting - we’re here to help!

In case you still can't choose your university because the list isn't loading you might be experiencing an issue that we're currently investigating. Check out this thread and add your vote to it by clicking on the +VOTE button. Make sure you follow the steps under Status Update as well. 

It'll also be useful to Subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

Hope this helps. Let us know if you have any questions.