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Plan
Free/Premium
Country
Device
(Asus ZenFone 4 selfie)
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
I tried to apply recently for the student discount and it told me to wait for 3 days and theu will email me but its been 6 days and i still havent fot the verification yet. So i tried to apply again and its says that i already redeemed the promo. What do i do now?
Hey @wz_kl-0th75bn, welcome to the Community.
Hope you are doing great!
Please check the Spotify Student Discount FAQ for more information.
If that didn't help try to use another network or browser. Clear it's cache or use incognito.
If that didn't help either contactiong Spotify should help you sort this out.
To contact support, please fill out the online contact form. If, for whatever reason you would prefer not to, or you cannot use the form, support can also be reached on twitter by reaching out to @SpotifyCares, or on Facebook by sending a message to the Spotify Cares Facebook page.
Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.
Hope I was able to help 🙂