Erro ao tentar criar conta Premium [Error trying to create Premium account]

[user-removed]

Olá, estou tento um problema ao tentar criar a conta para universitário. Esse erro ocorre desde ontem 15/10/2018. Alguém por acasao sabe como resolver?

[Hello, I'm having a problem trying to create the college account. This error occurs since yesterday 10/15/2018. Does someone by accident know how to solve it?]

[Bittencourt]

Oi @user-removed, tudo bom?

Sugiro que tente novamente, dessa vez usando outros navegadores do seu computador. Sugiro o Chrome em modo incógnito.

Essa é a primeira vez que você se cadastra para o desconto universitário?

[AleFau]

I have the same problem too

[Bittencourt]

Hi @AleFau, thanks for writing.

Which device did you use when trying? Could you try it again, this time using different browsers in your computer?

Let me know how it goes!

[AleFau]

I tried with multiple devices and also from different internet lines .. and
it does not work

[Bittencourt]

Well @AleFau, 

In this case I suggest you get in touch with the Spotify Cares staff - They'll be happy to help you further with this.

There are a few ways to contact them. One is filling out the online contact form.

Another great way is to reach Spotify via Twitter - just send them a Direct Message @SpotifyCares.

You can also use the Facebook support. Shoot them a message here: Spotify Cares.

Hope this is more helpful!