Error on verification Student Profile


Error on verification Student Profile

I get an error when trying to verify my Student status in Edinburgh Napier University. Keep getting the following error with random reference code every time.
Unexpected System Error
Sorry for the inconvenience. Please contact your administrator for assistance and provide the reference number below to help locate and correct the problem.
Reference#: cdamho
Also I get the following auto email.
Unfortunately, SheerID was unable to verify that you're enrolled in an accredited college or university. Go back to Spotify to try verifying again.
I tried using incognito mode and different browsers.




1 Reply

Re: Error on verification Student Profile


Hey there @DaBoss2,


Thanks for reaching out here and welcome to the Community!


We'd love to help you get your Premium Student started. I can see that you went through some good troubleshooting steps already, so if you're still having difficulties verifying your student status with SheerID, we suggest you take a look at their Student Support Page or get in touch with them so that they can check your status again.


Hope this helps. Let us know how you get on.

Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Where words fail, music speaks." - Hans Christian Andersen