Extending my Student Subscription

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Extending my Student Subscription

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I got an email saying my subscription needed to be extending but every time I try to put my payment information into the link sent, it says "Oops, looks like your card provider is having a bad day." I've been trying to resubscribe for over a week. Help! I don't want to lose premium.
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Re: Extending my Student Subscription

Rock Star 16
Rock Star 16

Hey @KMcKeighan3, welcome to the Spotify Community!

Could you try out the steps in the following infographic and see if it helps your problem?

Card Problems.png

 

Let me know how it goes 🙂

JacobRock Star 16
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