Fail to subscribe

Reply

Fail to subscribe

yvi2
Newbie

Got my account set back to Free a few weeks ago because i blocked my creditcard. Now i have a new card and im trying to upgrade again to student premium but i keep get the ''payment failed, pay again or try another option''. I'm sure my card works but spotify wont let me. What can I do?

1 Reply

Re: Fail to subscribe

Rock Star 17
Rock Star 17

Hey @yvi2,

please make sure your card meets all the requirements to purchase Spotify Premium.

 

Card_Problems_Twitter.png

 

Also you should take a look at this support site, follow the troubleshooting there, and try a different payment method as a last resource.

 

Have a nice day!

LK608

LukeRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS