Premium for students
Samsung Galaxy S8, Asus VivoBook S15
Android Oreo, Ubuntu 20.04/Windows 10
My Question or Issue
I just got a notification from the bank informing me I've just paid 9,99€ for the premium renew instead of 4,99€ for the students plan I already had.
So Spotify stole me 5,00€ without remembering me the student year has expired.
Is there any way to get a refund or a one-month-free extension?
A little advice for the team: an email is totally free and helps you to keep your customers.
Solved! Go to Solution.
Hey @_pare ,
Thanks for reaching out. 🙂
In this case, I'd recommend checking out Spotify's Refund Policy: https://support.spotify.com/article/refund-policy/.