Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Premium
Country
USA
I go to my account page and I see that my student discount is available and I click on it and then get taken to this page and I can't do anything after this.
When I go back to my account page it shows premium for $9.99 instead of student.
Hey @ghazwan573, welcome to the Community!
Sorry to hear you're having trouble with this. We'll definitely be able to help though.
Do you have any trouble signing up for the discount using an incognito window? What about if you try it out from a different device?
Let us know how it goes.
Hey,
Me too! I've already activated it how come I was charge the regular amount to renew still? What do I do to get it activated (student discount)
Thanks,
Having the same problem please help!!
Same situation here. I was charged without discount. Spotify please take care of this.
I am having the same issue as everyone else. At this rate I will have to cancel my subscription so I don’t get charged. Can someone fix this?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…