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Headspace Problem of International (UK/GER) Account

Headspace Problem of International (UK/GER) Account

Hi Spotify Team,

so, I'm a verfied student in the UK but my bank account that pays for my Spotify student acount is located in Germany. Problem is even though I should be eligible to use the Headspace App (ass my english Spotify tells me) consequently I am not. The bank acount is a theory why not, btw.
Please either specify eligibility or details in the settings (like UK students indeed are eligible according to your info/ads) regarding this matter.

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1 Reply

Hey there @c08ck7t85ttjjyu,

 

Thanks for taking the time to report this!

 

We've passed this along to the right teams to look into.

 

Don't hesitate to give us a shout if there's anything else we can help with!

 

Have a lovely day 🙂

KaterinaModerator
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