Hi ! i'm using spotify students since a year and today my payment failed. But the thing is when I try to pay, it says that's a regular premium account and I can't have a student premium back because I need to confirm that I'm a student but I already did it two months ago so when I try to confirm, it doesn't work.
This is what i get when i complete the formulaire (below the text), I have no access at all and can't have my subscription back and I don't understand why, can you please help me??