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Hey there @
Thank you for your post here in the Community.
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Hey there @
Thank you for your post here in the Community.
There's currently an ongoing issue about this. You can leave a +VOTE and Subscribe to the thread for any updates.
Another useful tip in the meantime is to try in a incognito/private window, another web browser or device to see if there's any changes.
We hope this information was helpful.
If you have any questions we're always one reply away.
Take care and happy 2021 🙂
I used incognito and I can’t update debit details and I can’t pay with debit card.
Hey @AmirulTheo,
Welcome to the thread!
There can be different reasons for a failed payment, so just to make sure that everything's in order from your end, we recommend checking out the details in this help article.
Additionally, if you're seeing any error messages then it's a good idea to try paying via a different browser or even on a different device if that's possible.
We're here if there's anything else we can assist you with 🙂
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