Hulu Not Connected to Premium for Students

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Hulu Not Connected to Premium for Students

Visitor

Plan

Premium for Students

Country

U.S.A

 

Device

MacBook Pro 

Operating System

macOS Catalina

 

My Question or Issue

My account does not say Activate Hulu. Rather it says "Start Watching", but I still do not have access to Hulu. My Hulu account simply says resubscribe to Hulu but as a separate charge. How do I merge them? 

1 Reply
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Re: Hulu Not Connected to Premium for Students

Moderator
Moderator

Hi there @Technically,

 

Thanks for reaching out to the Community about this. No worries - help's here.

 

First off, we'd suggest you try linking your accounts again here, preferably using an incognito or private window in your browser on a desktop device.

 

If, however, you've linked your Spotify account to the wrong Hulu account, you'll need to cancel your subscription wait until it reverts to free and resubscribe to Premium Student again.

 

Once you've done that, you can activate your Hulu ad-supported plan with the right Hulu account from Your Services. It'd be a good idea doing that in an incognito/private window as well.

 

If the above tactics don't work, you can also check out the steps at Hulu's help center or get in touch with their support team to get help with your Hulu account.

 

Let us know how you get on! We'll be right here if you need more help 🙂

XeniaModerator
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