I am a student but you did't confirm this! (Turkey)

[silacll]

I am a student in Turkey, Istanbul University. I sent my e-documents with sign from school but it is not be confirm! What can i do for accept? It is so bad! I am a student but you say not!

[MattSuda]

Hey @silacll

If you're having trouble signing up for the student discount, you can submit for manual verification (as a head's up, this can take up to 12 hours to process). For more info, check out Spotify Support and SheerID Support. If your school is not listed, you can submit this feedback form to SheerID.

[silacll]

I did manual verification but this wanted same things. And again not be confirm!

[MattSuda]

Hey @silacll

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.