I bought student discount but it was not active

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I bought student discount but it was not active

Suheyl1
Regular
7 Replies

Re: I bought student discount but it was not active

Rock Star 17
Rock Star 17

Hey @Suheyl1,

when you didn't recieve your Premium immediately, your payment must be showing as pending on your bank statement.

Could you please check that for me :)?

 

Have a great day!

LK608

LukeRock Star 17
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Note: I'm not a Spotify employee.

Re: I bought student discount but it was not active

Suheyl1
Regular

No, payment was made and it appears on my account

 

<removed sensitive info>

Re: I bought student discount but it was not active

Rock Star 17
Rock Star 17

Hey @Suheyl1,


then you should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

LK608

LukeRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: I bought student discount but it was not active

Suheyl1
Regular

I did not receive any receipt for my e-mail address.

My account (student discounted) ;

suheyl1

Re: I bought student discount but it was not active

Rock Star 17
Rock Star 17

Hey again @Suheyl1,

in this case you should get in touch with the Spotify support.

You can contact the support trough this link.

Also it can be reached through Twitter via @spotifycares or trough the Spotifycares Facebook site.

 

Have a nice day!

LK608

LukeRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: I bought student discount but it was not active

Suheyl1
Regular

You have been very helpful, thank you 

Re: I bought student discount but it was not active

Rock Star 17
Rock Star 17

No worries :)

I'm https://open.spotify.com/track/5Em4p6DHTRFjfBp66mGzJh

LukeRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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