I can't use Spotify with student discount

Solved!
Reply

I can't use Spotify with student discount

tatianamozovka
Regular

I'm using now classic Spotify Premium but i want to change it to the Primium for Students , because i'am studing now and have a student account.  When i try to change it there is a message that it can't be paid. But i pay regulary and there is no problems. But when i try to change my account there is a mistake . I hope that you can help me, because i don't want to pay 10 euro, wenn i schould pay just 5 :(

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Solution!

Re: I can't use Spotify with student discount

SlowJam
Casual Listener

I would try cancelling your current subscription since you're having that problem, and then going to https://www.spotify.com/us/student/. Hope this helps! 

6 Replies

Re: I can't use Spotify with student discount

Rock Star 24
Rock Star 24

Hey @tatianamozovka,

 

Please let me know the exact error message that you're seeing when you try to upgrade to the Student Discount.

 

Thanks!

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: I can't use Spotify with student discount

tatianamozovka
Regular

I've made printscrins for you. Such message i have when i press "get discount"

Снимок экрана (28).png
Снимок экрана (29).png

Re: I can't use Spotify with student discount

Rock Star 24
Rock Star 24

Can you try using a different payment method?

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: I can't use Spotify with student discount

tatianamozovka
Regular

I have just this paying method. There is no problem with classic premium

Highlighted
Solution!

Re: I can't use Spotify with student discount

SlowJam
Casual Listener

I would try cancelling your current subscription since you're having that problem, and then going to https://www.spotify.com/us/student/. Hope this helps! 

Re: I can't use Spotify with student discount

tatianamozovka
Regular

Thank you very much! It works!

SUGGESTED POSTS