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I can't use Spotify with student discount

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I can't use Spotify with student discount

I'm using now classic Spotify Premium but i want to change it to the Primium for Students , because i'am studing now and have a student account.  When i try to change it there is a message that it can't be paid. But i pay regulary and there is no problems. But when i try to change my account there is a mistake . I hope that you can help me, because i don't want to pay 10 euro, wenn i schould pay just 5 😞

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I would try cancelling your current subscription since you're having that problem, and then going to https://www.spotify.com/us/student/. Hope this helps! 

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6 Replies

Hey @tatianamozovka,

 

Please let me know the exact error message that you're seeing when you try to upgrade to the Student Discount.

 

Thanks!

MaximSpotify Star
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I've made printscrins for you. Such message i have when i press "get discount"

Снимок экрана (28).png
Снимок экрана (29).png

Can you try using a different payment method?

MaximSpotify Star
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Note: I'm not a Spotify employee.

I have just this paying method. There is no problem with classic premium

Marked as solution

I would try cancelling your current subscription since you're having that problem, and then going to https://www.spotify.com/us/student/. Hope this helps! 

Thank you very much! It works!

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