I got money twice and I could not be preimium

[mclaren344]

hey i am a student. On 15.07.2017   I got money twice 6.99 turk liras.   I could not be preimium. Please help me

[Daisy]

Hey @mclaren344.

Welcome to the Community!

If there's any charges on your statement showing as ‘pending’ or 'processing', this means your bank has put a temporary authorization on the funds, but no money has actually been taken. Once your student I.D is verified, the charge will go trough. If we're unable to verify, the money will reappear on your statement. This can take up to 48 hours, depending on your bank.

Thanks! Have a nice day 🙂