I need help about school discount payment

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I need help about school discount payment

cowinenge
Newbie

Yesterday i applied for school discount and sended my documents for proof. Today i got a mail says my student discount confirmed and got a link, when i click that button and try to enter my card numbers it says "Payment failed. Try again, or use a different payment method." , my question is, Spotify draw the money when i was applied yesterday so how is it says payment failed now? And why the system doesnt give me my premium if it already took the money?? 

 

Need ASAP answers. I really need premium for my music practices

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Re: I need help about school discount payment

Rock Star 9
Rock Star 9

Hey there @cowinenge,

thanks for posting in the community !

 

Can you please reach you account page online and click "Manage plan".

Make sure your subscription states you're on "Premium for Students".

 

Waiting on your update =)

OneByBooRock Star 9
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