I need help about school discount payment


I need help about school discount payment


Yesterday i applied for school discount and sended my documents for proof. Today i got a mail says my student discount confirmed and got a link, when i click that button and try to enter my card numbers it says "Payment failed. Try again, or use a different payment method." , my question is, Spotify draw the money when i was applied yesterday so how is it says payment failed now? And why the system doesnt give me my premium if it already took the money?? 


Need ASAP answers. I really need premium for my music practices

1 Reply

Re: I need help about school discount payment

Rock Star 18
Rock Star 18

Hey there @cowinenge,

thanks for posting in the community !


Can you please reach you account page online and click "Manage plan".

Make sure your subscription states you're on "Premium for Students".


Waiting on your update 😃

OneByBooRock Star 18
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