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I payed but did not get my premium

I payed but did not get my premium

Hello I wanted for pay for student And I entered my information and you have withdrawn the money but have not received it premium

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1 Reply

Hey @Nemoen_Nicolai.

 

Welcome to the Community!

 

If there's any charges on your statement showing as ‘pending’ or 'processing', this means your bank has put a temporary authorization on the funds, but no money has actually been taken. Once your student I.D is verified, the charge will go trough. If we're unable to verify, the money will reappear on your statement. This can take up to 48 hours, depending on your bank.

  

Thanks! Have a nice day 🙂

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