I signed up and paid for the premium student plan and premium access was not activated.

Solved!
Reply
Highlighted

I signed up and paid for the premium student plan and premium access was not activated.

marcocintra
Casual Listener

I signed the premium student plan, I was already charged by credit card, and premium access was not released on my spotify.

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: I signed up and paid for the premium student plan and premium access was not activated.

Rock Star 22
Rock Star 22

Hey @marcocintra

 

If you didn't get any email receipt, sometimes the amount gets 'on hold' even if the charge doesn't go through. Normally the amount gets back to your bank account a day or two later. :)

osorniosRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
3 Replies
Solution!

Re: I signed up and paid for the premium student plan and premium access was not activated.

Rock Star 22
Rock Star 22

Hey @marcocintra

 

If you didn't get any email receipt, sometimes the amount gets 'on hold' even if the charge doesn't go through. Normally the amount gets back to your bank account a day or two later. :)

osorniosRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: I signed up and paid for the premium student plan and premium access was not activated.

marcocintra
Casual Listener

Thanks, @osornios.

Yes, it was "on hold".
The value has returned to my credit card. In the time i was filling in the student plan registration, i missed only the enrollment declaration as a student in my university, which i did not have at the time.

Re: I signed up and paid for the premium student plan and premium access was not activated.

Rock Star 22
Rock Star 22

Good to know it's fixed now. :)

osorniosRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS