I signed up and paid for the premium student plan and premium access was not activated.

[marcocintra]

I signed the premium student plan, I was already charged by credit card, and premium access was not released on my spotify.

[osornios · Accepted solution]

Hey @marcocintra

If you didn't get any email receipt, sometimes the amount gets 'on hold' even if the charge doesn't go through. Normally the amount gets back to your bank account a day or two later. 🙂

[marcocintra]

Thanks, @osornios.

Yes, it was "on hold".
The value has returned to my credit card. In the time i was filling in the student plan registration, i missed only the enrollment declaration as a student in my university, which i did not have at the time.

[osornios]

Good to know it's fixed now. 🙂