I've been debited as a standard premium member instead of a student

[loic_fereol]

Plan

Premium (student)

Country

France

My Question or Issue

For the month of september I've been debited the amount of 9,99€ instead of 4,99€ despite the fact that I registered as a student for a year and re-subscribed this year. I would like to be refunded, thank you in advance.

[Emilia_8]

Hi @loic_fereol, 

I'd recommend checking this article about refunds and then choose "Overcharged for the student discount?". 

All the info you need should be included there!

[loic_fereol]

Thanks ! I'll check that