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I was charged twice for student discount but I wasn’t verified. Money WAS taken from my bank account

I was charged twice for student discount but I wasn’t verified. Money WAS taken from my bank account

Not much to explain here. I tried signing up for Student Discount but they only accept Uni/College students and not high school students and I wasn’t verified. 

Anyways my bank account was still charged twice!! And money WAS taken from my bank account. What do I do?!?!?

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1 Reply

Hey @Vincent881,

 

If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.

MaximSpotify Star
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