I was using student premium and it cancelled with no reason

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I was using student premium and it cancelled with no reason

ezgiccn
Casual Listener

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I was using student premium, updated my school information last month on sheerid and i got an email about my update is succesful but now my account is just premium and no its not even 4 years.I tried to get student premium again and it said "you already used it". What should i do?

 

3 Replies
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Re: I was using student premium and it cancelled with no reason

ezgiccn
Casual Listener
Okay, fixed it.
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Re: I was using student premium and it cancelled with no reason

EgeAr
Visitor
How did you fixed it I have the same problem

Re: I was using student premium and it cancelled with no reason

Moderator
Moderator

Hi there @ezgiccn,

 

Thanks for reaching out! Glad to hear everything's fixed 🙂 
 

Hey @EgeAr, can you tell us for how many years have you used the discount until now? It's always good to consider that because the maximum time you can benefit from it is 4 years.

 

Also, have you received an email from SheerID about this? 

 

Here's what you need to know so you can get the Premium Student price applied to your account:

 

  1. You must first verify yourself as a student through SheerID.

  2. Then, you must update your payment details so that the Premium Student price can be applied (click on Get Discount). Enter your uni e-mail address and password.

  3. After that, to see if this worked out, you can check your subscription page.

 

Keep us posted!

PetyaModerator
 
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