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Made a student premium account with an active student email and lost access

Made a student premium account with an active student email and lost access

Plan

Student Premium

Country

 U.S.

Device

Laptop 

 

My Question or Issue

 I recently discovered that spotify had an offer for students that included hulu for a low cost. I was intrigued so I decided to take advantage of the offer as I was paying $12 for hulu at the time and I've been wanting to get into spotify. When I made the account I believe I either forgot my password or  misstyped it when entering it, so I tried recovering the password through my email, but the spotify site says my email is not registered or recognized. That's weird because I made the account earlier and I was already charged for the service in paypal. Is there any way to fix this? I just want acccess to my account or at the least remove the recurring billing to try again. Thank you for taking the time to read. 

 

Ps. If any photographic evidence is required I am happy to help.

Reply
1 Reply

Hey @HellpMoiBoi 

 

When you have purchased the Student Premium, you should have gotten an email from Spotify that showed your charged followed by your Username and Password. Check your email that you used for Spotify and see if its there. 

 

Let me know how it goes!

Keanu_C

Keanu_CSpotify Star
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