Me cobraron 3 veces

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Me cobraron 3 veces

Nancybuelna
Newbie

AYUDA Recien me inscribi a premium con el descuento de estudiante y me han cobrado 3 veces. En la solicitud decia que no cobrarian hasta ser aceptada y me cobraron, despues cuando me rechazaron volvieron a descontarme y cuando ahora si me aceptaron volvieron a descontarme. Ya cheque en mi suscripcion y solo me hicieron valido un mes. Quisiera un reembolso o que aunque sea me hagan validos mis 2 meses mas.

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Re: Me cobraron 3 veces

Moderator
Moderator

Hey @Nancybuelna.

 

Thanks for getting in touch! Hope it's okay if we reply in English.

 

These charges look like Pending charges. The money won't be taken until you complete the subscription process. If you abort the process halfway, the money will return within a few days. Your bank can tell you more about this.

 

Hope this answers your question. Let us know if you have further questions.

 

Have a nice day.

GuidoModerator
 
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