My Student Plan was randomly changed to the Family Plan

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My Student Plan was randomly changed to the Family Plan

zn_j-wjwgtc9d
Newbie

Plan

Family Plan (was Student Plan until it was changed without my permission)

Country

 United States 

My Question or Issue

 So, I started my Student Plan for Spotify about 2 months ago and was charged $5 for the first month, then I looked back at my billing statements and for this past month I was charged $15 for the Family Plan completely randomly and without any of my own doing. I would like to be switched back to the Student Plan and refunded for the Family Plan that I did not authorize.

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Re: My Student Plan was randomly changed to the Family Plan

Moderator
Moderator

Hey @zn_j-wjwgtc9d.

 

Thanks for getting in touch!

 

You can switch back to a students subscription on this page. Be sure to check out this page if you think that another person has gained access to your account and upgraded your account to Premium.

 

If you have further questions for us, please let us know.

 

Have a nice day!

GuidoModerator
 
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