No premium pero sí cobro

[danielbd_]

He intentado dos veces hacerme premium con el descuento de estudiantes y las dos veces me han cobrado, pero no me han dado el premium. ¿Qué hago?

[MattSuda]

Hey @danielbd_

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.