Payment problem

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Payment problem

mrssatan
Newbie

Hello! I tried to buy premium with the student discount and the money was reserved but the payment wasn't finished and now I tried again but it showed that the payment failed. I tried logging out and in again, what shoul I do in this situation?

1 Reply

Re: Payment problem

Rock Star 14
Rock Star 14

Hey there @mrssatan,

thanks for posting in the community !

 

Please check your account page online and click "Manage Plan" to make sure which subscription is the one active at the moment.

 

Waiting on your update =)

OneByBooRock Star 14
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