Payment problem

Reply
Highlighted

Payment problem

Newbie

Hello! I tried to buy premium with the student discount and the money was reserved but the payment wasn't finished and now I tried again but it showed that the payment failed. I tried logging out and in again, what shoul I do in this situation?

1 Reply
Highlighted

Re: Payment problem

Rock Star 18
Rock Star 18

Hey there @mrssatan,

thanks for posting in the community !

 

Please check your account page online and click "Manage Plan" to make sure which subscription is the one active at the moment.

 

Waiting on your update 😃

OneByBooRock Star 18
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS