Payment

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Payment

xzeys
Newbie

Hi,

I have a Premium for Students subscription but I have just checked my credit card statement and I realized that my student discount never worked. At the beginning of the year I renewed my subscription and information about my studentship was confirmed. So why cant't I use my Premium for Students subscription and pay more? Please help me about this issue.

 

1 Reply

Re: Payment

Rock Star 21
Rock Star 21

Hey @xzeys, thanks for reaching out to the Community!

 

I'd recommend checking out Spotify's refund policy > Overcharged for the student discount? section. From there, you'll find some steps to follow and an option to get in touch with Customer Support.

 

I hope this helps :) 

Billy-JRock Star 21
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