Please help me

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Please help me

Newbie

Why was the full fee charged even though the student has verification?

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Re: Please help me

Moderator
Moderator

Hey there @Mikailcardak

 

Thanks for reaching out - we’re here to help!
 

Premium Student is valid for up to 12 months from the date you subscribed. When the discount expires, your subscription automatically continues at the standard rate for Premium Individual unless you cancel or apply for another year (with a 4 year limit). 

 

Student discount users receive a warning email 1 month before the offer expires. The email includes instructions on how to reactivate the Premium Student offer and continue paying the discounted price.

 

Hope this helps. Let us know if you have any more questions. 

IvanModerator
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