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Premium Student: stuck on verified page

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Re: Premium Student: stuck on verified page

Visitor

I am having the same problem as OP, but unfortunately for me the suggested solution didnt work.

What can I do now?

Re: Premium Student: stuck on verified page

Moderator
Moderator

Hey @Chris23322,

 

Thanks for searching for the answer you need here!

 

Just to make sure that we're on the same page - you canceled the Premium Family plan and still couldn't activate individual Premium with the student discount, right? If you've also tried it with an incognito browser or a different device, as @Petya and @Ivan suggested, then could you send us screenshots of the page you get stuck and the subscription section in your account overview? You can use the Insert Photo option in the post editor, just make sure to hide any private or sensitive info. Once we have these we'll be happy to take a closer look.

 

Keep us posted. We're always one reply away.

MihailModerator
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Re: Premium Student: stuck on verified page

Casual Listener

Hi 🙂

My plan: Premium Individual 

I'm trying to get student discount but I stuck on verified page "404s and heartbreaks" after "get student discount". I tried Ingognito but it doesn't work :/. 

 

Thank you for response. 

 

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Re: Premium Student: stuck on verified page

Moderator
Moderator

Hey @tinkagrepl111

 

Welcome to the Community! Thanks for reaching out about this. 

 

We'd recommend applying to the discount directly from this page.

 

If you're still seeing the error page, you can give it a try using a different device or a different network. 

 

Let us know how it goes. We'll be on the lookout for your reply. 

NovyModerator
 
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Re: Premium Student: stuck on verified page

Casual Listener

Hi, 

I tried everything but still not working. 😕 

Re: Premium Student: stuck on verified page

Moderator
Moderator

Hi there @tinkagrepl111,

 

Thanks for the reply.

 

Make sure the country of your account matches the country of the University you're registered in.

 

Also can you let us know if you've successfully activated the link from SheerID, which you should have received in your mail?

 

We'll be on the lookout to your reply.

AlexModerator
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