Premium dla studenda

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Premium dla studenda

Werxrud
Newbie

Właśnie wykupiłam Premium dla studenta i pobrali mi z konta 9.99 zł a Premium dalej nie ma. Spróbowałam zalogować się ponownie i nic, a kasa pobrana. Co teraz?

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Re: Premium dla studenda

Rock Star 17
Rock Star 17

Hey @Werxrud,

Apologies for the late reply, but maybe I can still help 🙂

 

When you didn't receive your Premium immediately, your payment must be showing as pending on your bank statement.

When you didn't finish your Student enrollment, the money will come back to your account after a few days 🙂

 

Have a great day!

Luke

LukeRock Star 17
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Re: Premium dla studenda

Kamfi
Visitor

Sprawdzałeś na https://pozyczkobank.pl/konta-bankowe/konta-studenckie/ czy nie ma odpowiedzi na Twoje pytanie? 🙂

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Re: Premium dla studenda

Moderator
Moderator

Hey there @Werxrud

 

Thanks for reaching out to the Community about this. 

 

Hope you don't mind us replying to you in English. 

 

It's possible you've created more than one Spotify account. We suggest you check this help page to make sure you're logging in to the correct account, or find another possible account you might be using.

 

It's also a good idea keeping track of your payments on the Receipts page within your account. This way you can recognize if you're logged in to the preferred account. 

 

Hope this helps. Let us know if you have any more questions.

IvanModerator
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