Premium estudante

[Guilhermeveiga]

Estava fazendo o cadastro Premium, no momento de colocar o documento de estudante, ele nao me permitia, portanto tive que voltar ao inicio. A operadora debitou no meu cartao, porem estou sem Premium, e nao tem nenhuma opcao para ativar novamente

[Daisy]

Hey @Guilhermeveiga.

Welcome to the Community! Hope you don't mind our reply in English.

If there's any charges on your statement showing as ‘pending’ or 'processing', this means your bank has put a temporary authorization on the funds, but no money has actually been taken. Once your student I.D is verified, the charge will go trough. If we're unable to verify, the money will reappear on your statement. This can take up to 48 hours, depending on your bank.

Thanks! Have a nice day 🙂