Premium for Students Not Verifying

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Premium for Students Not Verifying

xxpinkcactixx
Casual Listener

I am unable to verify as a student. I will be a freshman, and the school year starts at the end of August. Is it because the term hasn't started yet?

3 Replies

Re: Premium for Students Not Verifying

Rock Star 21
Rock Star 21

Hey @xxpinkcactixx, thanks for reaching out to the Community!

 

I'll be happy to help you.
Could you let me know what happens when you verify for Premium for Students? Have you tried getting started here?

 

I look forward to your reply :) 

Billy-JRock Star 21
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Re: Premium for Students Not Verifying

xxpinkcactixx
Casual Listener
Hello,
The below text is displayed in red:
Unfortunately, we couldn't confirm that you're a student.
Please check
your details and try again.

If we still can't confirm your
details, you won't be charged.
Any pending charges on your card
statement will disappear in a few days.
Thanks!

Re: Premium for Students Not Verifying

Rock Star 21
Rock Star 21

Hey @xxpinkcactixx,

 

Thanks for getting back to me!
Since SheerID is the ones who handle verification, I'd recommend getting in touch with them here.

 

I hope this helps :) 

Billy-JRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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