Problem with students pay


Problem with students pay

I wanted to buy a Premium student, but first see how it works. I gave the card and went on where it read "YOUR ACCOUNT WILL NOT BE LOADED" and that I have to provide my details ... I closed the window because I already gave up the purchase, and suddenly gets a message from the bank that they collected me PLN 9.99. I do not have Premium.
1 Reply

Re: Problem with students pay

Rock Star 24
Rock Star 24

Hey @Megalot,


If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.

MaximRock Star 24
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