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Problemas con pago con tarjeta

Problemas con pago con tarjeta

No me permite realizar el pago con tarjeta, ya van varios días y nada, solo aparece un aviso que dice 

"Ha ocurrido un error en el pago. Intentalo de nuevo o usa una forma de pago distinta. "

 Es molesto porque ya me regresó a cuenta Free pero aún así no me deja realizar el pago. Me podrían ayudar por favor? 

 

Plan

Universitario 

Country

México 

Reply
1 Reply

Hey there @PRM97,

 

Thanks for reaching out to uns and welcome to the Community 🙂

 

Hope you don't mind us replying in English as it's the Community's official language.

 

Can you open an incognito window on your PC? That way you can avoid issues with the cache. Then you can click here to subscribe to Premium.

 

You can also check this page to see how to check all the available payment methods in your country and choose another one.

 

Hope this was helpful for you. If you have questions, you know where to find us.

ElenaModerator
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