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I was charged 9.99€ for my subscription as I believe I had not shown I was still in college, I have this completed since then and am wondering will I receive back the money that I was charged as the student one is only 4.99€

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2 Replies

Hey there !

 

Thanks for reaching out to the community.

As first steps i'd suggest reading these two info pages which will help giving you better understanding of this issue.

- Student Discount Terms And Conditions

- Refund Policy

 

If you get your answers reading this - Great !

If not, reply again and i'll do my best to help.

Hey @8o3wtxuc6k3aba8.

 

Just to add to what @OneByBoo said: if you think you are eligible for a refund in accordance with the refund policy, then you should get in touch with our Customer Support team here. Even if you're not sure, then they'll be able to clarify that for you.

 

Hope that helps! Stay awesome 🙂

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