Renew Spotify for Students

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Renew Spotify for Students

Regular

im Having issues renewing my Spotify for students. Every time I click get started here it just brings me to account overview and there is no way to renew. Clicking the link to SheerID isn’t working for me. Please help! 

5 Replies

Re: Renew Spotify for Students

Moderator
Moderator

Hey there @Luz26!

 

Thanks for reaching out to us and welcome to the Community!

 

We'd recommend starting off by giving this a try in an incognito window or using a different browser.

 

If your issue persists, it might be a good idea to use a different network and turn off your VPN if you're using one.

 

Lastly, take a took at this page to see if you're eligible for the discount. If you've had the discount before, keep in mind that you can have it for up to 4 years. 

 

We'll be on the lookout for your update. Give us a shout if you have any further questions.

ElenaModerator
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Re: Renew Spotify for Students

Regular
Can you please send me the link to Verify? Every time I click on it brings me to the account overview page.
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Re: Renew Spotify for Students

Moderator
Moderator

Okay @Dwilmot!

 

Just to double check, were you able to get the discount before and if so, how long have you had it?

 

You can also give this link a try and let us know how it goes.

 

It'll also help us a lot if you could let us know which troubleshooting steps you have tried so far, so that we don't repeat any.

 

Keep us in the loop.

ElenaModerator
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Re: Renew Spotify for Students

Regular
I have had the discount since 2018. The issue is not the browser. When I click the “Reverify” link you sent me in my email, it brings me to the account overview page and now to SheerID to verify my eligibility.
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Re: Renew Spotify for Students

Moderator
Moderator

Thanks for the info @Dwilmot!

 

Can you give this another try on a different device?

 

If that doesn't help, we'd recommend that you reach out to our support team here.

 

They will be able to take a look at your account and help you further.

 

Let us know how you get on! We'll be here in case you have any further questions about this.

ElenaModerator
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