School on list, telling me I can't be verified

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School on list, telling me I can't be verified

nicamon7v
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I am trying to renew my spotify premium for students but it is telling me it cannot verify I am a student at my school which shows up on the list. It says I still have a year of eligibility so that is not the problem.

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Re: School on list, telling me I can't be verified

Moderator
Moderator

Hey @nicamon7v.

 

Thanks for reaching out to us on the Community - we'll be glad to help you out here :)

 

Could you send us a screenshot of the error message you are getting when you try to renew your student discount? Once we have that, we'll look into the matter further.

 

Thanks in advance :)

PeterModerator
 
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