Signed up for student discount but never changed my 10$ a month bill. Please help

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Signed up for student discount but never changed my 10$ a month bill. Please help

noah_mcgrath
Newbie

Went online and signed up for a student discount and it went through but spotify never changed my bill and I am still getting charged for the $10 a month standard account. This is been going on for like 3 months and I have already lost 15 due to this.

please help.

Free/Premium

US

 

 

1 Reply

Re: Signed up for student discount but never changed my 10$ a month bill. Please help

Rock Star 7
Rock Star 7

Hey there @noah_mcgrath

sorry to hear you're having this issue.

 

Please check out this Premium for Students help guide for further info.

In addition, adding this article on possible reasons of being mistakingly charged the wrong amount and the refund policy for you to check out.

 

Hope this helps=)

 

OneByBooRock Star 7
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