Spotify Free to Spotify Premium for Students

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Spotify Free to Spotify Premium for Students

shayy1
Casual Listener

 

I just need to change plans from the free version of spotify to spotify premium for students. However, when I try to change plans and it asks me to verify my student credentials it says my credentials are linked to another account (the free version) and won't let me proceed. What should I do?

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Re: Spotify Free to Spotify Premium for Students

Moderator
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Hey there @shayy1,

 

Thanks for posting in the Community!

 

If you're seeing this error message, it's possible that you have a second Spotify account that you've applied the discount. In this case, we'd suggest following the steps here to find that account and upgrade to Premium for Students on that account.

 

If you'd like, you can also follow the steps below to have your awesome music on your second account:

  1. Make sure all your playlists in your old account are set to Public. You can also make a playlist called Your Music and copy all your saved songs there.
  2. Once you've confirmed all your playlists are public, log out of your old account.
  3. For the next steps, we'd recommend using a desktop device: Log in to your new account and search for your old account's profile. You can do so by typing spotify:user:username in the search bar (you need to replace username with your old account's username).
  4. Once you've located your old account's profile page, head to the tab Public Playlists. All your playlists should be displayed there.
  5. Click on a playlist.
  6. Once you've opened that playlist, select all the songs contained in it.
  7. Right click the selected songs and click Add to Playlist > New Playlist.  This step will create a new playlist to your new account containing the same songs. You can name the playlist the same name it had on the old account if you wish, or give it a different one.
  8. Repeat for all your playlists.

You can also close your old account once you've done so, by following the steps in this support site article.

 

Let us know how you get on :)

KaterinaModerator
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