Thanks for reaching out on the Community, and sorry for the late response! We'll be glad to help you out if you're still experiencing this issue :)
Don't worry - if you've signed up for the Student Discount already, it should be applied to your account. We suggest you get in touch with our Customer Support team here so that they can take a look backstage and see what's happening. They should be able to sort things out for you.
Hope that helps! Let us know how it goes. We'll be right here if you need anything else :)
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